Your data

Privacy policy

Last updated: August 2026

This page explains what personal data I collect on this website, why, how long I keep it and what you can do about it. It is written to be read, not to hide behind jargon.

Who is responsible

Camil Massion, independent tour guide trading as "À pas d'éléphant".
8 cours des Songes, 44000 Nantes, France — SIREN 988 115 614.
Contact: cam.massion@gmail.com · +33 6 28 04 49 74.

What data, and why

Situation	Data collected	Why	Legal basis
Booking a tour	First name, last name, email, phone, number of people, any message, chosen date and tour	Organise the tour, confirm your booking, reach you if something changes	Performance of the contract
Contact form	First name, last name, email, phone, message	Reply to you	Your request
Buying a gift voucher	Buyer's details, recipient's name, any message	Issue the voucher, send it to the buyer, honour it when used	Contract and legitimate interest
Audience measurement	Pages viewed, referral source, technical data (Google Analytics)	Understand how the site is used and improve it	Your consent

One special case: gift voucher recipients. When someone buys a voucher, they give me the name of the person they are giving it to. That person has of course sent me nothing themselves. I record only their name — never their email or phone number — solely to print it on the voucher and recognise them on the day. If you are a voucher recipient and would like your name removed, just write to me and I will do it straight away.

Who else has access

I neither sell nor rent any data. It is shared only with the providers strictly needed to run the site:

Google Firebase — database hosting (bookings, messages, gift vouchers)
Stripe — online payments. I never see your card details: they do not pass through my site
EmailJS — sending booking confirmation emails
Google Analytics — audience measurement, only if you agreed to it

Some of these providers may process data outside the European Union, under the safeguards set out by the GDPR.

How long

Bookings: 3 years after the tour, then deleted.
Contact messages: 3 years after our last exchange.
Gift vouchers: for their validity period, then kept as long as accounting obligations require.
Audience measurement: 14 months at most.

Your rights

You may at any time ask to see the data I hold about you, have it corrected, have it deleted, obtain a copy, or object to its use.

One address for all of this: cam.massion@gmail.com. I reply within a month at the latest, usually much sooner.

If my answer does not satisfy you, you can refer the matter to the CNIL, the French data protection authority.

Cookies

This site only sets audience measurement cookies after you agree, through the banner shown when you arrive. Declining takes nothing away from how the site works.

You can change your mind whenever you like: the "Manage cookies" link at the bottom of every page reopens that choice.

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